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Your booth at a virtual housing fair: how to stand out among twenty projects

3D render of the facade of a real estate project

At an in-person housing fair you compete for thirty seconds of attention in an aisle. At a virtual fair you compete for less: visitors have twenty booths a click away, on their phone, with the TV on beside them. If your booth is a photo of the facade and a "download brochure" button, they will scroll right past.

This article is for when you take part in someone else's fair: one run by an industry association, a real estate portal, a family compensation fund or a fair for Colombians abroad. You do not control the platform, but you do control what is in your booth and how you staff it.

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Before signing up: five questions for the organizer

  • How many visitors did the last edition have, and from which cities and countries?
  • What can go in the booth? Can a 3D tour be embedded or linked, or only images and PDFs?
  • How and when will visitor data be delivered, and with what consent?
  • Is there a schedule of live talks? Can you get a slot?
  • What promotion does the organizer do, and what do they expect from you?

The third question is the one most often forgotten. A fair that hands you the leads a month later, in a file with no phone numbers, is worth much less than one with fewer visitors and contacts delivered daily.

The first five seconds

Visitors decide at a glance whether to go in or move on. Your booth needs, at the top and without scrolling:

  • A strong image of the project: the view or the social area in natural light, not the facade at night.
  • The city and the area.
  • The starting price and the size.
  • The fair's special offer, if there is one.
  • A button that goes straight to the 3D tour.

The tour instead of the brochure

If the platform lets you embed or link a tour, put it first. At a virtual fair, buyers cannot touch the scale model or walk into the model apartment; the tour is the closest they will get to a visit. And if they open it on their phone at home, they can show it to their family right then. We explain why the PDF falls short in the brochure is not enough.

If the platform only accepts images, choose the ones that answer the questions that weigh most: the view from a high floor, the living room in daylight, the kitchen with the main finish. And leave the tour link in the booth description and in the first chat reply.

Staffing the booth

A virtual booth with nobody answering is a classified ad. Set up shifts during peak hours, usually evenings and weekends, and prepare answers to the questions that always come: price, size, delivery date, payment plan and parking. The ideal answer always includes something to look at: the link to the unit type, the view from the floor they asked about.

QuestionWhat to answerWhat to send
How much is it?The starting price and the price of the unit type they likeThe tour of that unit type
When is delivery?The estimated date and what stage the project is atConstruction progress, if there is any
How do I pay?The reservation, the down payment and the balanceThe payment plan in writing
What is the view like?It depends on the floor and orientationThe view from the floor they are interested in

From visit to appointment

The goal of the fair is not to be visited; it is to leave with appointments. Offer every interested visitor a twenty-minute video call to tour their unit with a rep, with available times in view. We explain how to make sure that appointment happens in the guided virtual tour.

If there are live talks, ask for a slot

Twenty minutes on the fair's schedule is the cheapest way to have hundreds of people looking at your project at once. Use them to tour a unit type, show the view and answer questions, not to read the brochure aloud. We describe what works in a stream in live stream ideas.

After the fair

  • Ask for the leads on the day the fair closes, or earlier if possible.
  • Write first to those who asked for an appointment, then to those who chatted and last to everyone else.
  • Send the tour link for the unit type they were interested in with the first message.
  • Record in your CRM that they came from the fair, so you know whether it was worth it.

How to know whether it was worth it

Compare what you paid with the reservations that came from the fair over the next two months, not with the number of registrations. A fair with a hundred registrations and three reservations can be a better deal than one with a thousand registrations and none. And keep the numbers from each fair: the next time you are invited, you will know what it is worth to be there.

At Inviewd we build each project's 3D tour so it works on any platform that accepts a link, on a phone and without installing anything. If you would rather run your own fair, see how to organize an online real estate fair, and if you also attend in-person fairs, the fair booth and the traveling sales room.

Frequently asked questions

What should a virtual housing fair booth include?

At the top and in view: a strong image of the project, the city and area, the starting price, the size, the fair's special offer and a button to the 3D tour. Further down, the unit types and a way to book a video call with a rep.

Is it worth taking part in virtual housing fairs?

It depends on how many buyers matching your profile show up and how the contacts are delivered to you. Ask the organizer about the previous edition's visitors and how quickly leads are handed over, and measure the result in reservations, not visits.

How should you staff a virtual booth's chat?

With shifts during peak hours, usually evenings and weekends, and prepared answers to the questions that always come. Every answer should include something to look at, such as the link to the unit type or the view from the floor they asked about.

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